FAQ

Frequently Asked Questions

Pico-UTM QIG

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Pico-UTM FAQ

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Login and Start Managing Pico-UTM

How to log in to Pico-UTM?

If the Pico-UTM cannot be assigned with a valid IP address, how to log in to Pico-UTM?

How to manage multiple Pico-UTMs?

Configure Network Settings for Pico-UTM

Is it necessary to connect to Internet when using Pico-UTM?

How to deploy Pico-UTMs in an intranet?

How to obtain a valid IP address for Pico-UTM?

I got only 1 valid IP address. How do I configure Pico-UTM?

About the License of Pico-UTM

Why does Pico-UTM need a license?

How to upgrade the firmware for Pico-UTM?

How to update the signature for Pico-UTM?

What would happen after the license of Pico-UTM expired?

Why does “License Expiration Date” on the dashboard show “Status checking failed”?

About the Protection of Pico-UTM

How do I know if my device is protected by Pico-UTM?

Why does the Internet speed seem slower after Pico-UTM is installed?

How many devices can 1 Pico-UTM protect?

What would Pico-UTM do once a threat is detected?

What can I do if Pico-UTM destroyed a trusted file or blocked a trusted connection?

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