Frequently Asked Questions

If the Pico-UTM cannot be assigned with a valid IP address, how to log in to Pico-UTM?

Pico-UTM may not be assigned with a valid IP address due to the following reasons:

  1. The network is using static IP addresses (no DHCP server).
  2. The network requires getting a valid IP address through PPPoE.
  3. The DHCP server is not working.

In such cases, log in to Pico-UTM with the alternative method:

Step 1: Connect the LAN port of Pico-UTM to a PC (or a laptop) with an ethernet cable.

Step 2: Set the IP configuration for the PC manually:

  • IP address: (~253)
  • Netmask:

Step 3: Launch a web browser on the PC and enter “”. Then the Pico-UTM login page displays.
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